Just a day after Infosys CEO Salil Parekh said that the e-filing portal for income tax returns is making “steady progress” and concerns of taxpayers are being addressed, the government on Thursday said more than two crore Income tax returns (ITR) have been filed through it so far and the platform is “largely stable”.
Urging taxpayers to file their returns for the financial year 2020-21 at the earliest, whose last date is December 31, 2021, the Income Tax Department said in a statement that over 1.70 crore returns have been e-verified and Of these, 1.49 crore were done through the Aadhaar based One Time Password (OTP) system.
The process of e-verification through Aadhaar OTP and other methods is crucial for the department to initiate the process of ITR and issue of refund, if any.
Out of the verified ITRs 1 and 4, more than 1.06 crore ITRs have been processed and more than 36.22 lakh refunds have been issued for the assessment year 2021-22. The department said that the processing of ITR 2 and 3 will be started soon.
The new e-filing portal was launched on June 7 this year and soon after, users started complaining of malpractices, due to which the finance ministry summoned officials of Infosys (the company that designed the portal) and asked to fix the issues.
Due to these problems, the government had to extend the deadline for filing returns twice.
Although problems with the platform persisted, Finance Minister Nirmala Sitharaman called on Mr Parekh and gave the company time till September 15 to address taxpayer concerns.
Although nothing was heard about the issue after that, during the announcement of Infosys’ second quarter financial results, on 13 October, Mr. Parekh said the portal was making “steady progress” and all concerns were “progressively addressed”. “It was being done.
However, he did not give any indication of when the technical issues would be fully resolved.