Natarajan Chandrasekaran, chairman, Tata Sons Pvt, said the pandemic has changed the nature of work, leading to at least a decade of adoption of digital technologies and a hybrid model where work goes beyond offices and involves more women. does.
While the office remains an important hub and employees will gradually return, the world will not return to its pre-Covid norms, Chandrasekaran, the head of India’s largest private sector employer, said during the Qatar Economic Forum on Tuesday. The Indian executive, joined by fellow employers such as IWG Plc CEO Mark Dixon, said workplaces would benefit from giving more leeway to employees with the help of technology.
When the pandemic hit India in early 2020, the 150-year-old steel-to-airline conglomerate scrambled to adapt to lockdown restrictions. At Tata Consultancy Services Ltd – its largest company by employee numbers and profitability – nearly half a million workers began working from home within weeks, continuing to provide software projects and support to Wall Street banks, retailers and airlines .
Tata Consultancy announced early on that only a quarter of its workforce would be in office on any given day by 2025. Yet many of its employees asked to return to the office. During a session about the future of work, Mr. Chandrasekaran said that companies have to adopt a model somewhere in the middle.
“If the hybrid model is to work, don’t just think of it as office and home,” he said. “There’s going to be a concept of third place. I call it ‘third space,’ you can call it the satellite office.”
In the case of India, it may also see better workplace diversity, another positive result of the hybrid model, Mr. Chandrasekaran said.
“Only 23% of women who could potentially work are in the workforce because of issues like commuting, lack of social infrastructure like child care,” he said. “We must not miss this opportunity, it is not only good for GDP and growth, but it is also the right thing to do.”
(Except for the title, this story has not been edited by NDTV staff and is published from a syndicated feed.)