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Facebook explains the biggest crash ever: The 10-point guide that went down

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Facebook’s biggest outage to date was one that shut down WhatsApp, Instagram, Messenger and even Facebook’s internal tools for more than six hours on Monday night. The social giant blamed the outage on its platform on configuration changes made to routers that coordinate network traffic. “This disruption in network traffic had a massive impact on the way our data centers communicate, bringing our services to a halt,” Facebook’s vice president of infrastructure, Santosh Janardhan, said in a blog post.

The company did not specify in a blog post late Monday who carried out the configuration change and whether it was planned. However, there are reports that the outage was caused by an internal fault.

Let’s know about the biggest crash of Facebook so far:

  1. On Monday, Facebook and all its platforms – WhatsApp, Instagram, Messenger, Oculus, as well as the company’s internal devices – all went offline at 9 pm in India, and remained offline for six hours.
  2. The company’s own internal equipment and even offices that require security badges were out of reach because of the issue, leading to additional disruption and delays in finding a fix.
  3. a poster on reddit claiming that An insider also said that less staffing in data centers due to pandemic measures made it harder to fix.
  4. Facebook attributed the issue to a faulty configuration change, but did not provide further details.
  5. Quite simply, routers are used to sync data inside Facebook, and a change in their settings means Facebook’s computers can’t talk to each other. DNS, the “address book” used to find Facebook services on the Internet, was not working due to a faulty BGP update (Border Gateway Protocol), which is used to send data to the correct location, according to an insider Post on reddit.
  6. “Facebook basically locked your keys in your car,” tweeted Jonathan Zittren, director of Harvard’s Berkman Klein Center for Internet and Society.
  7. Facebook shares fell 4.9 percent, their biggest daily drop since last November.
  8. “To every small and large business, family, and person we depend on, I’m sorry,” said Facebook Chief Technology Officer Mike Schroepfer. tweeted.
  9. With Facebook Down, Twitter informed of Higher-than-usual usage, which caused some problems for people accessing Posts and Direct Messages.
  10. Signal also benefits from WhatsApp outage Tweet That millions of new users signed up on Monday.

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Gopal Sathe is the editor of Gadgets 360. He has covered technology for 15 years. He has written about data use and privacy, and its use in politics. He has also written extensively about the latest gadgets, video games and startups in India. Write to gopal@ndtv.com or contact him on Twitter via his handle @gopalsathe with suggestions. more

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