Google Pixel 4a 5G users on Android 11 have been reporting touchscreen issues since the December update, but the latest updates allegedly failed to resolve the problem. While Google said last month that a fix for the problem will be included in upcoming software updates, users claim that the January update bug has not been fixed. The problem has been reported by many users and it mostly affects the bottom of the phone’s screen; It is said to become more prominent when using three-button navigation.
Many Google Pixel 4A5G users on Android 11 are bringing problems to the Google Pixel support page. Google responded on December 24, 2020, stating that the company was aware of the issue. It promised an improvement in upcoming software updates and also suggested ways to improve device responsiveness.
This issue was first reported by Android Police. It now confirms that the January patch does not include a fix for this. Users have said the same on the support page.
The touchscreen issue is particularly affecting those who have opted for the three-button navigation. However, the Google Pixel 4A 5G January update includes some other bug fixes, including a fix for speaker noise that happened in some scenarios.
Since the January update did not bring a fix for the touchscreen issue on the Google Pixel 4A 5G, it should be expected in the February update. Meanwhile, Google suggested that Pixel 4A 5G users may try to remove the center of the button or the edge of the button / icon from the edge of the display while tapping on the icon on the edge of the screen. Users were also advised to try using the tip of their finger or thumb while tapping on the icon, including the navigation buttons at the bottom of the screen. Google said that this could improve touch recognition.
The community forum also includes suggestions from other Google Pixel 4A 5G users, including bringing back November software. Another popular solution has been to switch from a three-button navigation system to gesture navigation.
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